Question 1

How can I get a new FASTag?

Accepted Answer

You can contact Viveka Technology by phone or WhatsApp, or visit our branch directly for assistance with new FASTag issuance.

Question 2

Do you provide FASTag services for different banks?

Accepted Answer

Yes. We provide FASTag services for SBI, IDFC FIRST Bank, ICICI Bank, Airtel Payments Bank and other banks.

Question 3

Can you help with FASTag KYC?

Accepted Answer

Yes. We provide assistance for FASTag KYC and Re-KYC updates.

Question 4

Can I replace a lost or damaged FASTag?

Accepted Answer

Yes. We provide assistance with lost or damaged FASTag replacement.

Question 5

Can you help deactivate a FASTag?

Accepted Answer

Yes. We provide assistance with FASTag deactivation and closure-related requests.

Question 6

Do you provide FASTag services for commercial vehicles?

Accepted Answer

Yes. We provide services for trucks, buses, vans and other commercial vehicles.

Question 7

Do you provide services for two-wheelers?

Accepted Answer

No. Our FASTag services are for eligible four-wheelers and commercial vehicles.

Question 8

Are you open 24 hours?

Accepted Answer

Yes. Our branches provide 24-hour service.

Question 9

Can I visit without an appointment?

Accepted Answer

Yes. Walk-ins are welcome. You can also contact us by phone or WhatsApp.

Question 10

How can I know the service charges?

Accepted Answer

Pricing is not displayed on the website. Please contact us for current FASTag pricing and service charges.

FAQ

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